MANILA -- Philippine call centers and other outsourcing companies beat revenue and hiring targets last year and expect more growth in 2023, as global businesses continue seeking ways to cut costs.
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Philippine BPO industry beats 2022 targets with hybrid work setup
Call centers and peers optimistic for 2023 despite recession fears
The Philippines' business process outsourcing industry exceeded industry growth forecasts last year as global companies continue to look for ways to cut costs. (File photo by Yumi Kotani)
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