KITAKYUSHU, Japan -- Toto, the Japanese maker of high-end bidet toilets, seeks to enhance its customer care in the U.S. by holding friendly contests among its international roster of maintenance workers.
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Toto's toilet repair contest aims to boost Washlet customer care in US
Prompt maintenance service seen as key to expanding market share
U.S. repair worker Kevin Sanchez examines a broken Washlet during Toto's competition. (Photo by Minamo Ito)
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