HIGASHI-OSAKA, Japan -- Mitoshi Matsumoto was not expecting to shake up the management of Japan's largest convenience store chain and make national headlines. The 57-year-old widower and 7-Eleven franchisee just wanted five hours of his night back.
Mitoshi Matsumoto, the franchisee of this 7-Eleven store in Higashi-Osaka, wanted to reduce his operating hours and would not take "no" for an answer. (Photo by Tomoki Mera)
Company in focus
Seven-Eleven rebel lays bare the price of convenience in Japan
One franchisee's fight against 24/7 operations is a symptom of bigger pressures
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