Japan's top banks tap AI chatbots to lighten workload

MUFG to begin using the technology for drafting memos and answering questions

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Mitsubishi UFJ Financial Group plans to introduce ChatGPT this summer. © Reuters

YUKI NAKAMURA, Nikkei staff writer

TOKYO -- Japan's three biggest financial groups are joining the generative AI bandwagon, moving to adopt artificial-intelligence-powered chatbots to help with reports and other internal tasks.

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