Japanese banks racing to use generative AI in profitability drive

Artificial intelligence dominates discussions at annual Tokyo fintech event

20240305 FIN/SUM

On the first day of the annual Fin/Sum event in Tokyo, the application of technology in the financial sector was discussed. (Photo by Nikkei) 

MITSURU OBE, Nikkei Asia chief business news correspondent

TOKYO -- Japanese banks are racing to use generative AI in their businesses, from call center operations and ATM services to anti-money laundering and equity analysis, as they aim to raise profitability and lift their share prices.

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