7-Eleven Japan to use generative AI to speed production planning

New system expected to save time by a tenth and improve product quality

20231102 Seven Eleven

Seven-Eleven Japan will launch products developed using artificial intelligence from 2024. (File photo by Keiichiro Sato)

YOSHIHIRO HARA, Nikkei staff writer

TOKYO -- Seven-Eleven Japan, operator of the country's biggest convenience store chain, will start employing generative artificial intelligence for more efficient product planning, thereby taking a new approach in the retail sector where such technology has been mainly used to sell products.

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