TOKYO -- Japanese department store Matsuya Ginza is looking to reduce long queues by using an e-commerce website where inbound customers traveling to the country can order products in advance and pick them up in-store when they arrive in Japan.
Retail
Japanese department store uses online solution to tackle long lines
Luxury seller streamlines shopping and tax refund for inbound travelers
Matsuya Ginza department store in Tokyo. Long queues at department stores have become the norm as the number of international tourists has grown. (Photo by Yuichi Nitta)
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