TOKYO -- Japanese retailers are experimenting with robotic clerks and human avatars as they try to maintain their renowned service standards, even with workers harder to come by.
Retail
Short on help, Japanese retailers offer remote customer service
Robotic clerks will assist shoppers at 7-Eleven stores at Expo 2025 Osaka
Avatarin, a startup launched by airline operator ANA, will work with Seven & i to provide remote customer service using its Newme customer service robots at the Expo 2025 Osaka. (Avatarin)
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