RetailTakashimaya to draw big foreign spenders to Japan with VIP services
Plateauing growth leaves department stores looking for stable revenue stream
Takashimaya hopes to encourage wealthy customers from its stores in places like Singapore to also visit its Japanese locations. (Photo by Moe Saito)
MOE SAITO, Nikkei staff writer
October 22, 2024 04:59 JST
TOKYO -- Upscale Japanese department store operator Takashimaya is developing a strategy to attract high-spending shoppers from abroad to stores in Japan with perks and services, aiming to establish a stable revenue base by turning them into regular customers.