Exclusive: SoftBank-backed Oyo torn between profits and growth

Rookie staff and angry hoteliers undermine 'Project Yukichi' for Japan domination

20191106 OYO hotel

Oyo's ambitious but budget-conscious sales strategy in Japan highlights the startup's tough balancing act as it pursues both growth and profitability. (Photo by Yuki Kohara)

ERI SUGIURA and WATARU SUZUKI, Nikkei staff writers

TOKYO -- Oyo, the SoftBank Group-backed discount hotel chain, is almost doubling its sales staff in Japan to try to boost profitability and reach its vaunted goal of becoming the country's biggest hotel chain by next year, the Nikkei Asian Review has learned.

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