Indonesia's Bukalapak keeps faith in offline sales despite COVID

CEO of e-commerce unicorn says mom and pop kiosks key to growth

20200720N Indonesia mom and pop store

Vegetable vendor Endih checks a mobile phone to look at a customer's shopping list at a traditional market in Jakarta, Indonesia. Leading e-commerce platforms Bukalapak is expanding its mom and pop kiosk business. © Reuters

SHOTARO TANI, Nikkei staff writer

JAKARTA -- E-commerce has been one of the few industries able to weather the coronavirus pandemic, as people stayed home and ordered more things online.

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