JD.com enlists digital Richard Liu avatar in live commerce battle

AI likeness of founder touts food and appliances but analysts question strategy

20240417 JD.com

Chinese online retailer JD.com has launched a digital avatar of its founder Richard Liu in a bid to boost live commerce sales. (Photo by Ken Kobayashi)

CISSY ZHOU, Nikkei staff writer

HONG KONG -- Chinese online retailer JD.com has launched a digital avatar of its founder Richard Liu to be its live sales host as it fights for market share in live commerce, a thriving sector that the company has been struggling with.

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