Once-mighty NTT tries to break out of rut with Japan's answer to Zoom

Telecom group finds spark of inspiration in rush to remote work

20200814N Japan telework

NTT hopes to catch the teleworking wave with its online workspace software, co-developed by a Google veteran. (Photo by Kosaku Mimura)

MASAAKI KUDO, Nikkei staff writer

TOKYO -- Faced with the popularity of the Line chat app in home-bound Japan, Katsuhiko Kawazoe, head of research and development planning at Nippon Telegraph & Telephone, has been asking himself: "Why could we not develop a service like this?"

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