Poor 5G connectivity disappoints South Korean users

Over 560,000 consumers return to 4G as applications for dispute mediation rise

S Korea telecom 5G

South Korea's telecom companies were the first in the world to introduce commercial 5G services, but they have failed to meet consumer expectations. © Reuters

SOTARO SUZUKI, Nikkei staff writer

SEOUL -- Despite being the first in the world to provide fifth-generation communications services, South Korea is now seeing consumers cancel contracts to return to older technologies due to poor connectivity.

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