TOKYO -- A shortage of ground crew to handle tasks from guiding passengers to aircraft cleaning and catering is hampering Japan's efforts to bring in more foreign tourists as the aviation industry continues to feel the impact of pandemic cutbacks.
Transportation
Japan's tourism ambitions set back by airport ground crew shortage
Handling companies and airlines grapple with persistent lack of staff
Shortages of ground-handling crew members can keep airports from accommodating flight increases. (Photo by Suzu Takahashi)
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