Travel & LeisureClean enough for you? Hilton and rivals take disinfection to new level
Forget the hotel detective, the sanitation manager is looking after your safety
The room phone, along with door knobs and major bathroom surfaces, is one of the 10 high-touch, deep clean areas that Hilton focuses on. © 2020 Hilton
HIROKO NISHIMURA, Nikkei staff writer
NEW YORK -- The crisp fragrance of Lysol in the lobby, a reassuring greeting from the sanitation manager, a state-of-the-art touchless lock at the elevator -- cleanliness has always been at the heart of the hotel business, but it has become an obsession like never before in the wake of the coronavirus pandemic.