
The turbocharged development of e-commerce in China has spurred similarly explosive growth in the country's express delivery industry, with volumes rising more than 50% a year since 2010, according to State Post Bureau data.
An estimated 20 billion parcels were delivered via express services last year, generating revenues of more than 265 billion yuan ($40.7 billion). Such rapid growth, however, has not come without problems, including damaged, delayed and lost packages.