Henny Sender is a strategic consultant to financial services companies and was previously a managing director at investment company BlackRock and a correspondent for the Financial Times.
Investors, consumers and regulators are all more demanding now

Joe Tsai's advantage of understanding both the U.S. and China means far less than it did in the early days of Alibaba. © Reuters
Henny Sender is a strategic consultant to financial services companies and was previously a managing director at investment company BlackRock and a correspondent for the Financial Times.