VALENZUELA, The Philippines -- Miley Sagum spends her evenings in the living room of her home north of Manila on the phone with American veterinary clinics and veterinarians. Her cat and three dogs usually lounge close by.

For small and midsized companies and professional firms in developed nations, the help of Filipino virtual assistants with administrative work and other tasks is increasingly invaluable due to the difficulty or expense of finding quality staff locally. (Illustration by Yoshiko Kawano)
Officials back gig work shift despite concerns about AI and tax collection