Last November, a video of an elderly woman being told that she couldn't pay her medical insurance in cash went viral in China, triggering a debate about mobile payments and the marginalization of older people fueled by the digital divide.
Central bank takes steps to protect those on wrong side of digital divide
A customer pays a vendor cash at a market in Beijing. An increasing number of companies, small traders, public entities and financial institutions rejecting cash as a means of payment and forcing customers to use online payments. © Reuters
Last November, a video of an elderly woman being told that she couldn't pay her medical insurance in cash went viral in China, triggering a debate about mobile payments and the marginalization of older people fueled by the digital divide.