MANILA -- Struggling to comply with strict government lockdown measures introduced to fight the coronavirus isn't the only problem facing the Philippines' vital call center industry.
Virus could spur automation, hitting key Manila job creator

Business process outsourcing (BPO) employs more than 1.3 million Filipinos and generates around $25 billion in revenues a year. © Reuters
MANILA -- Struggling to comply with strict government lockdown measures introduced to fight the coronavirus isn't the only problem facing the Philippines' vital call center industry.