China's unmanned store boom ends as quickly as it began

Companies that learn from closures could still win the future of retail

HIROSHI MURAYAMA, Nikkei senior staff writer

TOKYO -- When Chinese tech companies started rushing to open unmanned convenience stores a couple of years ago, some seasoned bricks-and-mortar players said the trend would soon hit a dead end. They were right: Across China, shops once considered the future of retail have been shutting their doors for good.

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